SHIPPING POLICIES

PROCESSING YOUR ORDER

We thank you for your purchase!!! Once we get your order, we take care of it right away so you can get your jewelry ASAP! All Bedside Message Jewels orders are made with a turn-around time of 2 weeks. Then your order is processed and shipped to you immediately, according to your preferred method of shipping. So please expect an average of 2-3 weeks from the time of order to delivery.

All shipping fees are in USD.

SHIPPING YOUR ORDER

Before we ship your order, we just need to get your credit approved. Our Customer Service department may contact you for additional information, but only if needed.

But don’t worry, your credit card will not be charged until the order has been shipped.

For your security, high value orders may require a signature upon delivery. If you can’t be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.

For security reasons, we ship to street addresses only, not to PO Boxes or similar addresses.

You’ll receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.

In the event that your order can’t be shipped, we’ll contact you within 2 business days to let you know why your shipment has been held up.

SHIPPING YOUR ORDER TO APO & FPO DESTINATIONS

Your order will be shipped via USPS Priority Mail® and guaranteed to arrive to APO & FPO processing centre within 3 to 5 business days after the standard 2 weeks production time. From the point your package reaches the processing centre, delivery to you will depend on military postal service.

TRACKING YOUR ORDER

Please be advised that depending on your inbox’s security settings, our confirmation e-mail may be received as SPAM. Check your ‘SPAM’ or ‘Junk’ mail inbox periodically. Also, be sure to add info@bedsidemessagejewels.com to your Email Address Book to ensure that our emails make it into your inbox. If you can’t find that e-mail, you can check the status of your order by either logging into your account (login) or by entering your account to see your order status.

ORDER CANCELLATION

If you want to cancel or change a Bedside Message Jewels order, for any reason, please contact us and make sure to include your order number or call 1-800-, as soon as possible.

We promise we’ll try to stop the order from going through, but keep in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers as fast and as efficiently as possible. That means that even if you contact our Customer Service Department immediately after you change your mind about your order, it might already be in the shipping process. If that happens, we can’t change or cancel an order once its journey to you has begun. So, if your order can’t be cancelled, and you still don’t love it after it has arrived – just return it to Bedside Message Jewels according to our 30-day money back return policy. Check your invoice for return policy details.

Note: Bedside Message Jewels reserve the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.

BSMJEWELSSHIPPING POLICIES